Terms of Service

1. Acceptance of Terms

By accessing or using the LexiCore™ platform ("Service"), operated by LexiCore ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of a law firm or other legal organization, you represent and warrant that you have authority to bind that entity to these Terms.

If you do not agree to these Terms, you may not access or use the Service.

2. Eligibility

The Service is designed exclusively for:

• Licensed attorneys in good standing with their respective state bar(s)
• Authorized legal professionals acting under the supervision of a licensed attorney
• Law firm administrative personnel granted access by a licensed attorney

By creating an account, you represent and warrant that you meet these eligibility requirements. We reserve the right to verify bar status and suspend accounts that do not meet eligibility criteria.

3. Service Description

LexiCore™ is an enterprise legal document intelligence platform that provides:

• AI-Powered Document Drafting — Automated generation of legal documents from professional templates across multiple practice areas
• Matter Management — Organization and tracking of legal matters, clients, and case information
• Document Management — Secure storage, version control, and retrieval of legal documents
• Billing & Time Tracking — Time entry, invoicing, trust accounting, and payment processing
• Email Filing — Integration with email providers for filing correspondence to matters
• Calendar & Deadline Management — Court date tracking, deadline calculation, and calendar synchronization
• Conflict Checking — Cross-matter conflict screening with Chinese wall enforcement
• Client Relationship Management — Client intake, pipeline tracking, and contact management
• Document Review & Comparison — AI-assisted document review, redlining, and comparison tools
• Audit Logging — Comprehensive activity tracking for compliance and security

4. Accounts & Access

4.1 Account Registration

Access to the Service requires an account created by an authorized administrator of your organization. You must provide accurate and complete information during registration and keep your account information current.

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Ensuring that authorized personnel in your organization use only their assigned accounts

4.3 Multi-Factor Authentication

We may require multi-factor authentication (MFA) for certain account actions or access levels. Disabling MFA when it is required may result in restricted access to the Service.

5. Permitted Use

You may use the Service solely for lawful legal practice purposes, including:

• Drafting, reviewing, and managing legal documents for your clients
• Managing matters, deadlines, and case-related information
• Tracking billable time and generating invoices
• Communicating with clients and filing case correspondence
• Conducting conflict checks and maintaining ethical walls
• Storing and organizing case-related documents and files

6. Prohibited Conduct

You agree not to:

• Use the Service for any purpose that violates applicable law, regulation, or rule of professional conduct
• Share, resell, sublicense, or provide access to the Service to unauthorized third parties
• Attempt to reverse-engineer, decompile, or disassemble any part of the Service
• Upload content that contains malware, viruses, or other harmful code
• Interfere with the security, integrity, or performance of the Service
• Use automated tools (bots, scrapers, crawlers) to access the Service without prior written consent
• Misrepresent AI-generated content as the product of independent legal research without appropriate review
• Circumvent ethical wall protections or access restrictions
• Use the Service to store or transmit information unrelated to legitimate legal practice

7. AI-Generated Content Disclaimer

You acknowledge and agree that:

• AI-generated content may contain errors, omissions, inaccuracies, or outdated legal citations
• The Service does not provide legal advice and is not a substitute for professional legal judgment
• You bear sole responsibility for reviewing, verifying, and approving all AI-generated outputs before filing, sending, or relying upon them
• We make no warranty that AI-generated content is accurate, complete, current, or suitable for any particular legal purpose
• No attorney-client relationship is created between LexiCore and any end user or their clients
• You remain fully responsible for compliance with all rules of professional conduct applicable to your practice

8. Confidentiality & Data Handling

8.1 Your Data

You retain all ownership rights to the data, documents, and content you upload to or create within the Service ("Your Data"). We do not claim ownership of Your Data.

8.2 Our Obligations

We will:

• Process Your Data only as necessary to provide the Service and as described in our Privacy Policy
• Maintain industry-standard security measures including encryption at rest and in transit
• Enforce ethical wall protections across practice areas where configured
• Not use Your Data to train AI models or share it with third parties except as necessary to provide the Service
• Maintain comprehensive audit logs of data access and modifications

8.3 Attorney-Client Privilege

We understand that Your Data may include information protected by attorney-client privilege, work product doctrine, or other legal protections. We will treat all Your Data as confidential and will not voluntarily disclose it except as required by law or court order, in which case we will provide prompt notice to the extent permitted.

8.4 Data Location

Your Data is stored on infrastructure provided by Cloudflare, Inc. For details about data processing, storage locations, and subprocessors, please see our Privacy Policy.

9. Intellectual Property

9.1 Our Property

The Service, including its software, design, templates, AI models, algorithms, documentation, and all related intellectual property, is owned by LexiCore or its licensors. These Terms do not grant you any right, title, or interest in the Service except for the limited right to use it in accordance with these Terms.

9.2 Document Templates

Legal document templates provided by the Service are proprietary tools. Documents generated from these templates using your specific case data become Your Data, but the underlying template structure, formatting, and design remain our intellectual property.

9.3 Feedback

If you provide suggestions, feature requests, or other feedback about the Service, we may use that feedback without restriction or obligation to you.

10. Payment Terms

10.1 Subscription Fees

Access to the Service requires a paid subscription. Fees are billed in accordance with the pricing plan selected at the time of subscription and may be billed monthly or annually.

10.2 Payment Processing

Payments are processed by Finix Payments, Inc. ("Finix"), our third-party payment processor. By making a payment, you also agree to Finix's terms of service. We do not store credit card numbers on our servers.

10.3 Refunds

Subscription fees are generally non-refundable. Refund requests may be considered on a case-by-case basis at our sole discretion. Contact [email protected] for billing inquiries.

10.4 Fee Changes

We may change subscription fees with at least 30 days' advance written notice. Continued use of the Service after the effective date of a fee change constitutes acceptance of the new fees.

11. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance (we will provide advance notice when possible)
• Emergency security patches or critical updates
• Circumstances beyond our reasonable control (force majeure)
• Third-party service provider outages

We are not liable for any loss or damage arising from Service unavailability.

12. Limitation of Liability

13. Indemnification

You agree to indemnify, defend, and hold harmless LexiCore, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable law or regulation, including rules of professional conduct
• Your reliance on AI-generated content without appropriate review
• Any claim brought by your clients or third parties related to your use of the Service

14. Termination

14.1 By You

You may terminate your account at any time by contacting your organization's administrator or by emailing [email protected]. Termination does not entitle you to a refund of prepaid fees.

14.2 By Us

We may suspend or terminate your access to the Service immediately, without prior notice, if:

• You breach any provision of these Terms
• We determine that your use of the Service poses a security risk
• We are required to do so by law or court order
• Your subscription payment fails and is not remedied within 15 days

14.3 Effect of Termination

Upon termination, your right to access the Service ceases immediately. We will retain Your Data for 30 days following termination, during which you may request an export. After 30 days, Your Data may be permanently deleted. Provisions of these Terms that by their nature should survive termination will survive, including Sections 7, 8, 9, 12, 13, and 15.

15. Governing Law & Dispute Resolution

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.

15.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall first be subject to good-faith negotiation between the parties for a period of 30 days. If the dispute is not resolved through negotiation, it shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Wilmington, Delaware.

15.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class, consolidated, or representative action.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last Updated" date above. For significant changes, we may also send notification via email or in-app alert.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service.

17. Contact Us

If you have questions about these Terms of Service, please contact us: